Privacy Policy

Last updated: November 2025

1. Introduction

A P Waters Building Contractors Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent and lawful manner.

This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website www.apwaters.com or when contacting us directly.

2. Who We Are

A P Waters Building Contractors Ltd
Office Address:
The Old Foundry Yard
Rockhill Road
Pontypool
Torfaen
NP4 8AN

Email: info@apwaters.com
Phone: 01495 758454

We are a construction and building contractor providing services including general building, refurbishments, roofing, maintenance and civil engineering across South Wales.

3. Information We Collect

a) Information you provide directly:

Name, email address, phone number, and company details when you contact us.
Information contained in your enquiry, message or quote request.

b) Information collected automatically:

IP address, browser type, device type, and website usage data.
Cookies and analytics data (e.g. Google Analytics).

4. How We Use Your Information

We use your data to:

Respond to enquiries or provide quotations.
Deliver construction, maintenance and refurbishment services.
Improve our website and service quality.
Communicate relevant updates (only if you opt in).
Meet regulatory or legal obligations.

We do not sell or share personal data for marketing purposes.

5. Legal Basis for Processing

We process your information under:

Contract – to provide services or respond to enquiries.
Legitimate interests – business operations and website improvement.
Consent – where you opt into communication.
Legal obligation – to fulfil regulatory or financial duties.

6. Data Retention

Customer/project data: held for up to 7 years for legal and tax purposes.
Website enquiries: kept for up to 12 months unless you become a client.

7. Sharing Your Information

Your data may be shared with:

Subcontractors and service partners assisting in project delivery.
IT providers, hosting companies, or analytics tools.
Insurers, legal advisors, or regulatory bodies where legally necessary.

All third parties must respect confidentiality and data security.

8. Cookies & Analytics

We use cookies to enhance user experience and monitor site performance.
You can disable cookies through your browser settings.
Analytics tools (such as Google Analytics) collect anonymised usage data.

9. Your Rights

You have the right to:

Access the data we hold about you.
Request rectification or deletion.
Withdraw consent at any time.
Object to certain processing.
Request data portability.

To exercise these rights, contact: info@apwaters.com

10. Security

We implement appropriate security measures to protect your personal data.
However, no online transmission is fully secure, and you submit information at your own risk.

11. External Links

Our website may link to external sites. We are not responsible for their content or privacy practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated revision date.

13. Contact Us

If you have questions about our Privacy Policy or how we manage your personal data, please contact:

A P Waters Building Contractors Ltd
The Old Foundry Yard
Rockhill Road
Pontypool
Torfaen
NP4 8AN

📞 01495 758454
📧 info@apwaters.com